Terms of Use for users

Version 1.0 · Effective October 29, 2026

The summary is a guide; the full text below is what applies.

1. Acceptance and minimum age

trainer.do is a service operated by Digital Motion Labs, LLC, a limited liability company organized in United States (Delaware) (“trainer.do”, “we”, “us”).

These Terms govern your use of the trainer.do app as a user or client. By ticking the acceptance box you accept them together with the Privacy Policy, the Health notice and the Acceptable Use Policy. You must be 18 or older; by accepting you confirm it.

2. What the app offers

• The app is free for you. Without a coach you get a basic set of features; with a coach you also get their plans, chat, appointments and other tools they use.
• If we ever offer paid features for users, we will tell you the price and conditions in advance, and we will never charge you without your express acceptance.

3. Your coach is an independent professional

• Coaches are not employees or agents of Digital Motion Labs, LLC. Their plans, advice, products and prices are their responsibility. We do not verify their degrees or certifications unless we expressly say so: ask your coach about their training.
• What you pay your coach (memberships, services, shop products), their refunds and warranties are agreed between you and them. You pay your coach directly through the methods they indicate (bank transfer, cash, PayPal, payment links…): Digital Motion Labs, LLC does not process, receive or guarantee those payments. If you upload a bank-transfer receipt, your coach reviews it.
• A coach can invite you by email, but never creates your account: you create it when you open the invitation, verify an email of yours with a code and accept these Terms. If you do not recognize an invitation, ignore it: it expires on its own and no account is created.
• Your coach will see the data you share with them (except what you mark “Only me”). If you stop working with them, you keep your account; your coach may keep the records the law allows or requires.

4. Health: not medical advice

trainer.do does not give medical advice and is not a medical device. See a doctor before starting or changing your exercise or diet and stop training if you feel pain, dizziness or shortness of breath. Read the Health notice: it is part of these Terms.

5. Artificial intelligence

AI features (for example, analyzing a meal photo) are only used if you consent at that moment. Their results are estimates that may be wrong; do not use them for medical or allergy decisions.

6. Your account and your content

• Every account has an email verified with a code. You sign in with codes we send to that email or, if you added and verified your number in My account, via WhatsApp: do not share them. You are responsible for what is done from your account.
• What you upload (photos, messages, posts) is yours. You grant us a limited license to store it and show it to the right people (your coach, the community if you post there), only to provide the service.
• Follow the Acceptable Use Policy. We may remove content or suspend accounts that break it.

7. Your data, export and deletion

You can export your data (“Export my data”) and delete your account at any time from My account: it is disabled immediately and data is purged after 7 days (you can change your mind within that period). See Delete my account.

8. Availability

We aim to keep the app working, but there may be outages or feature changes. If your coach suspends or closes their account, you keep the basic version of the app and your history.

No warranties

To the extent permitted by law, trainer.do is provided “as is” and “as available”, without warranties that it will be uninterrupted, error-free or fit for a particular purpose, nor of any physical, athletic, aesthetic or health results. trainer.do is not a medical device.

Limitation of liability

To the extent permitted by applicable law: Digital Motion Labs, LLC is not liable for the services, advice, plans or conduct of your coach (who is an independent professional) nor for injuries arising from following them; nor for indirect damages or loss of data; and since the app is free for you, our total liability is limited to US$100. Nothing here limits the rights you have as a consumer under the laws of your country nor liability for fraud, gross negligence or harm to life or health caused by us where the law does not allow it to be limited.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States. However, if you are a consumer, you keep all mandatory protections of the law of the country where you live (in the Dominican Republic, among others, Law 358-05 on Consumer Protection, Law 172-13 on Personal Data Protection and Law 126-02 on Electronic Commerce), and you may file complaints with your country’s authorities (in the Dominican Republic, Pro Consumidor) and sue in the courts of your domicile where the law allows.

Before making a claim, contact us at [email protected]: we will try to resolve it in good faith within 30 days.

Assignment and successors

Digital Motion Labs, LLC may assign or transfer these Terms and the related data, with notice to you, to an affiliate or a successor, including upon conversion into another entity form (for example, from an LLC into a Delaware corporation), merger, reorganization or sale of the service; the successor will be bound by these Terms and the Privacy Policy. You may not assign them without our written consent.

Changes to these Terms

Each version has a number and a date (see the Legal center). If a change affects your rights or obligations (major version), we will ask you to accept it expressly in the app before continuing to use it; if you do not accept it, you may cancel and delete your account. Minor changes (wording, clarifications) are notified to you and apply from publication.

Notices and electronic acceptance

We will notify you in the app, at your account email or, if you verified it, on your WhatsApp. You may notify us at [email protected] or in writing at 1111B South Governors Avenue, STE 40566, Dover, DE 19904, United States. You agree that your electronic acceptance (checkboxes, buttons) and the records we keep of it are fully valid, under Dominican Law 126-02 and the US E-SIGN Act.

Miscellaneous

• If a clause is held invalid, the rest remains in force.
• Failure to exercise a right is not a waiver of it.
• Neither party is liable for failures caused by force majeure (disasters, widespread internet or power outages, acts of authority, serious provider failures).
• This document, together with those it incorporates, is the entire agreement on its subject. If the Spanish version and the English translation differ, the Spanish version prevails.

Who operates the service

Legal center: all documents and versions